Client Care Liaison – Part Time

Client Care Liaison - Part Time 


The candidate will be comfortable and charismatic when they interact with Clients in person and over the phone. The person who fills this position will have the ability to thrive in a small casual work environment and still maintain a high level of professionalism. We are looking for a part-time individual to work 16 hours a week; initially the hours would be some combination of Thursday and Friday 10:00 a.m. to 7:00 p.m. and Saturday 9:00 a.m. to 6:00 p.m.  These hours are subject to change.

Job responsibilities include but are not limited to the following:

  • Ability to provide a superb client experience.
  • Ability to interact in a charismatic and professional way with our clients both in person and over the phone.
  • Daily boutique maintenance.
  • Inventory management.
  • Daily financial reconciliation/reporting and deposits.
  • Ability to interact in a charismatic way with our clients both in person and over the phone.
  • Participate in boutique Social Media requirements which include tweeting, blogging, submitting photos and videos on a daily/weekly/monthly basis.
  • Provide coverage for any other Boutique locations as and when needed.
  • Ability to work independently and in a team seamlessly.
  • Provide coverage for any other Boutique locations as and when needed.

Job Requirements:

  • 2-year College Degree (or equivalent work experience)
  • A minimum of 3 years Retail and/or Client Service experience
  • Knowledge of hair extensions preferable
  • Proficiency in the Microsoft Suite, especially Word, Excel and Outlook
  • Familiarity with POS
  • Ability to learn quickly and multi task in a fast paced environment
  • Excellent written and verbal communication skills
  • Experience with Social Media (Twitter, Instagram, Facebook, Pinterest)
  • Meticulous attention to detail and ability to carry an assignment to completion
  • Strong work ethic with solid work history
  • Flexible scheduling capabilities
  • Verifiable references

Compensation:

  • Hourly wage plus an incentive bonus and commission structure for all employees that work over 20 hours per week (paid monthly)
  • Free product bi-monthly after two months of service for an annual value of $2,700
  • 30% employee discount for purchases
  • Sick time 

Please note: You must be able to pass a criminal background check.

If you have a flair for fashion, a background in sales, a general knowledge of the hair or beauty industry, and are looking to join a growing company, this may be a great opportunity for you.

If you are interested please download the application here and respond to info@dja-inc.com with (1) a copy of your resume (2) a cover letter indicating why you are the perfect candidate for this opportunity and (3) your salary requirements.

We are an Equal Opportunity Employer and we encourage people of all backgrounds to apply.  We appreciate every applicant’s interest but will only contact those applicants being considered.

Dancil-Jones & Associates, Inc.  is an equal opportunity employer, and we encourage people of all backgrounds to apply.

No phone calls please.

 

Send comments/applications to info@dja-inc.com

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