DJA designs and provides comprehensive
training and development programs that address
a variety of workplace issues and assists organizations
in fully developing and integrating their human
systems to enhance business results. We offer
off-the-shelf programs as well as customized
training packages that are tailored to meet the
unique needs of our clients in the following
areas:
- Organization
Development
- Strategic
Planning
- Time
Management
- Leadership
Development
- Executive
and Management Coaching
- Entry-Level
Staff Development
- Customer
Service
- Team
Building
- Management
and Staff Retreats
- Workplace
Diversity
- Interpersonal
Communication Skills
- Conflict
Resolution
Our training services include the design and
development of trainer curricula and manuals
and companion participant handbooks and materials
to promote knowledge transfer, skill-building,
and information retention. We also offer more
focussed technical assistance to help organizations
identify specific challenges. Once these issues
are identified, DJA works to devise effective
solutions. Typically, the technical assistance
process begins with an assessment to gain an
objective view of an organization's leadership
and management style. Examples of the many instruments
that we use for this purpose are the Myers-Briggs
Personality Type Indicator, the Fundamental Interpersonal
Relations Orientation-Element B, and the Strong
Development Inventory. We apply this insight
to help organizations develop appropriate interventions
to increase maximum quality and efficiency in
delivering services. DJA training and technical
assistance services include:
- Organizational Needs Assessments
- Survey Research
- Focus Groups
- Data
Collection
- Qualitative and Quantitative Data Analysis
- Technical
Reports
- Program
Audits and Evaluations
- Cultural
Audits
- Group
Facilitation
- Productivity
Measurement
- Performance
Measurement and Improvement
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